Solutions / Social media impersonation

Fake accounts using your brand, removed.

Fake profiles, fake support accounts, and ads misusing your brand across the major platforms, reported through routes that reach a real reviewer.

Fake account watch● MONITORING
JM
Jamie Mills@jamie_mills · 12m

@acme my order still hasn't shipped and I can't reach anyone. Has this happened to anyone else?

A
Acme Support@acme_support_uk · 2m@acme_support_uk · not yours

Hi Jamie, sorry about this, we've contacted you to help. Please check your DMs so we can verify the order.

created 2h ago · 0 followersFAKE SUPPORT
OFFICIAL ACCOUNT · @ACMESUPPORTACCOUNT REMOVED

Fake support accounts are the most damaging version of this, because they intercept customers who are already asking for help. They reply faster than you do, and the person handing over their login details believes they are talking to you.

How it works

How fake accounts get removed.

01

Monitor

Profiles, pages, account names, and paid ads using your brand and the names of your leaders, tracked across platforms.

02

Verify

Impersonation separated from fan, parody, and legitimate partner accounts before anything is reported.

03

Report

Reported through the route each platform provides, with the evidence it needs to act.

04

Track

Outcomes recorded, with repeat offenders and re-registered account names watched after removal.

In scope

The accounts we look for.

This runs on Website monitoring and Takedowns, to track profiles, handles and paid ads using your name, then report them through each platform.

Your own brands and domains, with what is covered confirmed in writing before you sign.

Fake profiles & pages using your name
Fake customer-support accounts
Executive impersonation accounts
Paid ads misusing your brand
Giveaway & investment scams
Account names taken & retaken
FAQ

See where your brand is exposed right now.